Rule 4 of Eight Simple Rules to Managing Conflict

Rule 4 of Eight Simple Rules to Managing Conflict

…In the event of a loss of cabin pressure, an oxygen mask will drop from above. Tighten the mask by pulling on the straps like this. If you are traveling with a child, place your mask on first before assisting them...

Whenever I hear that part of the flight attendant’s pre-flight spiel, I always smile. I smile because my gut instinct would be to place the mask on a child first—had I not repetitively heard that directive. But I get the idea—save yourself so you can save others!

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Rule 2 of Eight Simple Rules to Managing Conflict: Stay Off the Ladder

Rule 2 of Eight Simple Rules to Managing Conflict: Stay Off the Ladder

From Geese's Eight Simple Rules to Managing Conflict:

Have you ever been cut-off by a driver on the highway and then instantly gave them some feedback?

Have you ever said something to someone that you didn’t mean?

Have you ever misjudged someone only to find out later that you were wrong?

If you answered “yes” to any of the above questions, congratulations! You may not know it but you have already climbed the Ladder of Inference.

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