Rule 2 of Eight Simple Rules to Managing Conflict: Stay Off the Ladder

Rule 2 of Eight Simple Rules to Managing Conflict: Stay Off the Ladder

From Geese's Eight Simple Rules to Managing Conflict:

Have you ever been cut-off by a driver on the highway and then instantly gave them some feedback?

Have you ever said something to someone that you didn’t mean?

Have you ever misjudged someone only to find out later that you were wrong?

If you answered “yes” to any of the above questions, congratulations! You may not know it but you have already climbed the Ladder of Inference.

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